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Certificate in Communication Skills for BPO, ITeS & related Sectors (BCSSI) | |
This programme comprises 6 courses as shown below:- |
- BCSSI-001: Understanding BPO, ITeS & Related Sectors
- BCSSI-002: English Proficiency
- BCSSI-003: Business Communication
- BCSSI-004: Cultural Sensitisation
- BCSSI-005: Customer Relationship Management
- BCSSI-006: Positive Incrementals
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